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READING TIME
Banquet or Buffet?
Step 13
15
Pre-reading
1
Answer the following questions.
Activity
1
What does the banqueting manager’s job consist of?
2
Do you think you have an aptitude to do this kind of job?
3
Would you like to become a banqueting manager?
4
What characteristics should a banqueting manager have?
Exercise
2
Read the following text and give a title to each paragraph,
choosing from the words / expressions below.
Aptitudes
Educational Requirements
Personal Characteristics
Tasks
Working Conditions
A . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SKILLS AND DUTIES OF A BANQUETING MANAGER
Duties and responsibilities of banqueting managers vary from one position to another but, in general, they:
discuss requirements with customers and take detailed notes about banquet requirements;
develop banquet menus in consultation with caterers, chefs or cooks;
prepare budgets;
determine requirements for serving staff and supplies;
supervise everything from the set up prior to the function to the clean up afterwards;
develop work schedules and supervise food services during the
function;
maintain proper alcohol controls and monitor alcoholic beverage
service;
ensure that equipment is properly cleaned and maintained;
follow up with clients after functions and deal with customers’ complaints;
hire, train and supervise staff to ensure that service standards are met.
In smaller organizations, banqueting managers
may assist staff with functions such as setting up
the room.
In larger organizations, the duties listed above may be
divided among several managers and supervisors. For
example, where banqueting managers and catering managers
have separate roles, catering managers discuss banquet
requirements with customers and work with chefs and food and
beverage managers to develop menus.
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